FAQs

What does DELEON PROVISIONS do?

We are a catering company that helps you feed your people at home and at the office. Our catering is customizable to your event type, guest count, preferred serving style, and budget. We can make anything, and we love to work closely with you to accomplish your vision.

How do I place an order?
Do you have a restaurant or store front?

We do not have a restaurant or storefront. We have delivery and pick up options for your convenience.

How much notice do you need to book catering?

For Family Meal orders we require orders 2 days in advance, with the cut off time at 11:45 p.m. two days prior.

For grazing board we ask for 24 hours notice. However, please feel free to call us at (972) 246-8707 for last-minute orders. We’ll do our best to make it happen!

For full-service events, we recommend you book as far in advance as possible, to ensure your date is reserved on our calendar. Feel free to call us for short notice events. If we have an opening, we are more than happy to work with you.

How much notice do you need to book catering?

For grazing board and business lunch orders, we ask for 48 hours’ notice.

For full-service events, we recommend you book as far in advance as possible, to ensure your date is reserved on our calendar.

However, please feel free to call us at (972) 246-8707 for last-minute orders. We’ll do our best to make it happen!

What types of events does DELEON PROVISIONS cater?

We love a good gathering! Birthday parties, graduation parties, baby showers, first communions, tailgates, school fundraisers & more. We cater events from 8-250 people, and we have the perfect menu and assign the best team members for your event.

What is your cancellation policy?

For all private events, we require 72 hours, as we have scheduled our team and blocked off our catering calendar. For all others, we require at least a 24-hour notice.

What levels of delivery & service do you offer?

We offer the following service options, and we do not accept gratuities.

WEEKLY MEAL DELIVERY occurs Monday – Friday afternoon between 4 p.m. & 6 p.m.

Delivery within 10 miles of downtown Dallas is $5, within 15 miles is $15 and 15+ miles is $20

PRIVATE PARTY DELIVERY & SET UP

Set up and delivery is $50 for orders up to $300. Set up and delivery is 15% for orders over to $300.

FULL-SERVICE STAFFING

Delivery, set up & post event clean up. $30 per hour per team member, 4-hour minimum.

Suggested staffing per guest count:

1 – 25 guests = 2 team members
25 – 50 guests = 3 team members
50 – 150 guests = 4 team members
150 – 200 = 6 team members

Can you make accommodations for special diets like gluten free, vegan, keto, etc?

Absolutely! We offer vegan plant-based, nut free, diary free and gluten-free menu options. The online ordering site allows you to filter your menu items by dietary requirements. We’re happy to discuss your needs and work with you on a custom menu for private events.

Deposit & Billing Schedule

Clients will pay a non-refundable booking fee calculated as 25% of the base menu price using an estimated guest count. An additional 25% will be invoiced 14 days prior to the event. Final billing will be invoiced post-event.

What methods of payment do you accept?

We accept cash, check, VISA and MasterCard. Payment is due at time of order for family meal & business lunch orders. Special event invoicing is available.

What is a grazing board or grazing box?

A grazing board brings together the best of crudités, artisanal cheese and charcuterie onto one interactive platter. Each board is loaded with a variety of cheeses, meats, olives and other pickled items, nuts, dried fruit, seasonal produce and crackers. Our boards are available as actual boards, picnic boxes (“grazing boxes”) and custom made grazing tables for parties of 30 or more. 

What's the story behind your vintage mail truck, Ellie, and how do I get her to come to my party?

Ellie is our adorable delivery vehicle and everyone’s favorite team member! She is a 1950 Ford Step & Serve truck, built for U.S. Post Office. Ellie is equipped with a large service window and she’s perfect for all kinds of parties. If you would like to include her in your event to serve out of or show her off, she’s available for $20 an hour if using us to cater your event. Contact us for a customized quote if you just need Ellie for your event.